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After it ships

Maintenance and first-line support

We stay on what we built. Your team asks us first, not a vendor queue.

The month after launch

Integrations fail quietly. A platform pushes an update and a form stops posting. Tracking breaks and nobody notices until the monthly report looks wrong. The agency that built it has moved on, and the ticket goes to a vendor who has never seen your setup.


Staying on it

We monitor what we built and tell you when it breaks, rather than waiting for you to find out. Updates and plugin versions are handled. Tracking is re-checked after every platform change. When something does go wrong there is a named person who already knows the system, and we either fix it or escalate it with the context already gathered.

What you get

Included as standard

  • Updates, plugin versions and platform change monitoring
  • Alerts when a form or integration stops working
  • Tracking re-verified after every platform update
  • A named contact, not a ticket queue
  • Escalation to vendors with the diagnosis already done

Start with the gap

Tell us where the chain breaks.

One reply from the person who would do the work, not a sales desk.

hello@dot-connectors.net